The customer journey is everything. With FEEDMO you don't have to worry about optimizing surveys for your audience or segmenting your respondents — our AI will do it for you!
Create a Survey Flow, Not Just Forms.
From the first cover greetings to your thank you screen, Feedmo gives you total control to build a flawless, dynamic survey. The conversation is more than a survey strategy – it’s a human experience.
Below are some of the everyday use cases.
✔️ Voice of the Customer.
Listen to your customers at every touchpoint along the way.
✔️ Transactional & Relational NPS.
Balance your right-now feedback with long-term satisfaction
✔️ CSAT & CES.
Measure satisfaction over the entire lifecycle & identify friction points to streamline support.
✔️ Employee Engagement.
Connect the dots between employee satisfaction and customer experience efforts to get an efficient, positive outcome.
✔️ Video Testimonials. Talk directly to your audience and make a personal connection. Feedmo asynchronous video forms look and feel more human so that you can collect more meaningful feedback
The customer journey is everything
With FEEDMO you don't have to worry about optimizing surveys for your audience or segmenting your respondents — our AI will do it for you!
Ada[table Interactions and Stronger Relationships
Smart surveys are less likely to be abandoned because they skip irrelevant questions and reduce survey fatigue. Easily map out a focused conversation by taking event variables, contact parameters, piping logic, and answer conditions into account.
Visual and Customized
Explore our Examples
Visually Stunning and Exceptionally Simple
Ask on Video. Answer in Seconds
Change the way you ask; don’t overcomplicate the response. Qwary’s video survey tools are compatible with all of the most popular survey question formats:
- NPS Ruler
Equipped for both transactional and relational surveys - Thumbs Up
The fastest, most universal way to poll your audience - CSAT & CES
Set up in seconds with pre-made question templates - Hearts
Add more heart to the typical satisfaction ruler - Emotions
Translate emotion on video and ask how they’re feeling - Choices
Lay out your options with multiple choice questions
Reach Your Employees Anytime, Anywhere
Open Communication through Multiple Touchpoints
Break down employee barriers with conversational surveys using:
NPS Analysis
Feedmo makes it easy to ask targeted questions, gain actionable insights, and emphasize your focus on customer care. Over time, your brand will be rewarded with impressive returns, higher customer retention rates, and increased revenue.
